Account & Data Deletion

Delete your account in the app

1. Open Safety App UK.
2. Go to Settings › Account › Delete Account. (Without a subscription, use Delete account at the bottom of the subscription screen.)
3. Confirm. Your account and data are deleted straight away.

Request deletion without the app

If you no longer have the app, email ggshop@safety-app.uk with the subject “Account deletion request” from the Google account email you used to sign in. You can also use our contact form. We may ask you to confirm the request, and we complete it within 30 days.

What gets deleted

• Your profile: Google account email and ID, nickname and profile photo
• Your last known location
• Your Trusted Circle connections and invitations
• Your messages, in both directions
• Your Safe Zones
• Your community reports and their photos, and your flags and “no longer dangerous” confirmations on other reports
• Your SOS video clips stored on our server (these are also deleted automatically after 5 days)
• Your push notification token and your customer record at RevenueCat (our subscription provider)

What may be kept, and why

Server logs are kept for a short period for security and are then deleted. Google Play keeps its own purchase records under Google’s privacy policy. We keep other data only if the law requires it.

Your subscription

Deleting your account does not cancel a subscription billed by Google Play or Apple (monthly or yearly). Cancel it first in Google Play › Payments & subscriptions › Subscriptions (or iPhone Settings › your name › Subscriptions).