Account & Data Deletion
Last updated: 5 September 2026
Delete your account from inside the app
Open Safety App UK, go to Settings › Account › Delete Account, and confirm. This starts permanent deletion of your account and the personal data linked to it, as described below.
Request deletion without the app
If you’ve uninstalled the app, can’t sign in, or would simply rather email us, send a deletion request to privacy@safetyappuk.com from the email address linked to your account, with the subject line “Account deletion request”. We’ll confirm your identity and complete the deletion within 30 days.
What gets deleted
- Your profile and account details (name, email, sign-in credentials)
- Your location history and any saved or favourite places
- Your trusted circle list and its associated permissions
- Any SOS recordings saved to your account
- Community reports you submitted, where they can be removed without corrupting the historical record other users rely on — in that case we remove the personal link to your account instead
What we may keep, and why
We may retain a limited amount of information after deletion where the law requires it, or where it’s reasonably needed for fraud prevention, dispute resolution, or the safety of other users — for example, a record that a subscription existed, kept for accounting purposes, or an SOS recording that has already been shared as part of an active safety incident. Any data kept for these reasons is retained only as long as necessary and is not used for any other purpose.
Your subscription
Deleting your account does not automatically cancel an active subscription billed through Apple or Google. See our Refund & Cancellation Policy for how to cancel through your Apple ID or Google Play account.
Need help with a deletion request?