Your 7-day free trial

Every new subscription starts with a 7-day free trial. You can cancel at any time during the trial and you will not be charged. If you don’t cancel before the trial ends, your subscription continues automatically at £2.99 a month.

How billing works

Once Safety App UK is available on the Apple App Store and Google Play, all payments are processed by Apple or Google, not directly by GG Straps Limited. This means your subscription, its renewal date, and your payment details are managed entirely through your Apple ID or Google Play account — we never see or store your card details.

How to cancel

You can cancel your subscription at any time, and you’ll keep access until the end of the period you’ve already paid for:

• iPhone: Settings › [your name] › Subscriptions › Safety App UK › Cancel Subscription.
• Android: Google Play app › Menu › Subscriptions › Safety App UK › Cancel.

Uninstalling the app on its own does not cancel your subscription — you’ll need to cancel through your Apple ID or Google Play account as above.

Refunds

Because payment is processed by Apple or Google, refund requests for a charge already taken are handled under their own refund policies, not ours:

• Apple: reportaproblem.apple.com, or Settings › [your name] › Subscriptions on your device.
• Google: Google Play › Menu › Order history, next to the relevant charge.

If you believe you were charged in error, or a feature you paid for genuinely didn’t work, contact us as well — we’re happy to help you make the case to the store, even though we can’t issue the refund ourselves.

Group and partner licences

Universities, employers and local authorities using a group licence should refer to their own agreement with us for cancellation and refund terms, or contact partners@safetyappuk.com.